RER Frequently Asked Question’s
Q: What is your phone number?
Q: What are your office hours?
A: The Reservation office is open Mon-Fri 9am – 5pm with a lunch some time in between.
Q: What is your address?
A: Our Address is 15701 Highway 178 Bakersfield, ca 93306. We are just 15 minutes east of downtown Bakersfeild.
Q: Are there any age restrictions on rafting?
A: Our Minimum age for rafting is 6 years old. Minimum age for Kayaking is 12 years old.
Q: Are you open 7 days a week?
A: RER is open 6 days a week, Monday through Saturday, all summer long.
Q: Are there any Sundays that I can go rafting?
A: We are open Sundays only on Holiday Weekends such as Memorial Weekend, Both sides of 4th of July and Labor Day Weekend.
Q: Is everything included in the rafting price?
A: All equipment and safety gear is included in your rafting price. No hidden fees.
Q: Should I bring extra money for anything?
A: We have a full service deli on site and lots of fun things to buy in our retail shop.
Q: Do I need to wear a helmet?
A: We do not require helmets for rafting but they are available upon request at no charge. You must wear a helmet for Kayaking. We will provide one.
Q: Can I bring my own Life Jacket?
A: You must wear the life vest we provide. You may not bring your own unless you are Kayaking. It must be approved by your guide.
Q: Do you have a weight limit?
A: We do not have a weight limit. As long as you fit into our life jacket then you will be fine. We have never had to turn anyone away for weight issues.
Q: Are Saturdays always available?
A: Saturdays fill up very fast so please have alternate dates ready. Plan to take a day off work to guarantee a specific date.
Q: What is the cheapest day to raft?
A: Monday is the Cheapest day to raft and the least busy.
Q: Do you take photos of our Trip?
A: Photos will be taken of most trips. You will have the option to purchase after your trip. $40 per raft.
Q: Is there tax on rafting?
A: There is no tax on rafting….Yet!
Q: Should I plan on tipping my guide?
A: Tips are not required but are always a kind and gracious gesture after your trip. An average tip would be $5 per person.
Q: Do I need to wear shoes?
A: Yes! Shoes are required. No Flip Flops please.
Q: Should I bring a change of clothes for after the trip?
A: A change of clothes is a great idea! For your comfort, we offer spray off stations and change rooms on site.
Q: Should I bring my own towel?
A: Towels are a good idea for after your trip but you won’t want to take them on the raft. Save them for after your trip.
Q: What should I do with my car keys during the trip?
A: Never take your car keys on the river. They will get lost. We provide and safe and secure location for your car keys at check in.